We use functional cookies on this website. We use them to analyse and improve the user experience. We don’t collect personal data.

To provide the best possible standard of service, Rotterdam Festivals asks visitors to its website for personal data. This statement explains what data we collect from our website’s visitors, how we use these data and what we do to protect them.

THE ROTTERDAMFESTIVALS.NL WEBSITE

Cookies
The rotterdamfestivals.nl website uses cookies. The types of cookies that the website uses are described below.

Functional cookies
Some cookies are used to allow you to properly navigate our website: they are a key part of how the website operates. You can define your settings for the website, which your browser will then remember.

Website statistics cookies
We use Google Analytics to analyse activity on our website and continually improve our visitors’ experience. These data are stored anonymously, and cannot be traced back to you. They are used exclusively for analysing activity on our website.

Cookies of external parties
Various parts of our website use cookies of external parties, for example YouTube and Facebook. Those data are then analysed by the external parties.

Deactivating cookies
Deactivating cookies only affects the computer and the browser that you are using at that moment. If you work on multiple different computers and/or in different browsers, you will need to deactivate cookies in every browser and on every computer.

Third parties: the personal data that we collect are shared with our Internet firm/processor, with which we have a data processing agreement. That data processing agreement guarantees that personal data may only be processed for the purposes defined by Rotterdam Festivals, as outlined above, and may not be shared with third parties.

Prize draws on rotterdamfestivals.nl
If you enter a competition, we will ask you for your name and email address and the reason why you should win. This is required information for the competition, and is only used to select winners and inform them about the prize draw. These data are not used for other purposes.

Optionally, you can also enter your postcode. This is not a required field. We combine the information with genre of the competition to carry out anonymous public analyses.

All the personal data described above are stored for a maximum of six months.

Third parties: the personal data that we collect are shared with our Internet firm/processor, with which we have a data processing agreement. That data processing agreement guarantees that personal data may only be processed for the purposes defined by Rotterdam Festivals, as outlined above, and may not be shared with third parties.

OTHER COMMUNICATIONS
Any messages that you send to us, whether by email or by other means, might be saved. In some instances we will ask you for personal data that are relevant to the specific situation, and that we will then use to process your question and respond to your request. We do not combine these data with other personal data in our possession.

The personal data that we receive by email are saved in Microsoft Office (Office 365). We have a standard data processing agreement with Microsoft Office that guarantees that these data may not be processed without the consent of Rotterdam Festivals and may not be shared with third parties. This means that they can be accessed only by a restricted group of Rotterdam Festivals staff.